At Furny Shop, we’re committed to ensuring a smooth and satisfactory shopping experience. Please read our cancellation and exchange guidelines carefully.
Order Cancellation: ● Orders can be cancelled within 12 hours of placement if the item has not been shipped. ● After this period, cancellation may not be possible as processing will have begun. ● For any cancellation requests, please reach out to us using the contact details below.
Refund Policy: Refunds are not applicable for any purchases made through Furny Shop. However, customers may replace the product with another item of equal or higher value, subject to availability.
Exchange Policy: Exchanges are allowed only in the following cases:
● The product received is damaged or defective. ● The product delivered is different from what was ordered.
To be eligible for an exchange: ● The item must be unused and in its original condition and packaging. ● The exchange request must be raised within 7 days of receiving the product.
Need Help with Cancellation or Exchange? Email: support@furnyshop.com Phone: +91 9876543210